Privacy Policy

Welcome to the buyginseng | Tongil Singapore Privacy Policy

We respect the confidentiality of information and the privacy of individuals. We are committed to safeguarding and ensuring your personal data is protected. Therefore, this policy outlines how we manage the personal data we hold in compliance with the Personal Data Protection Act 2012 ("the Act") in Singapore.

By accessing or using any part of the site, you are agreeing to the terms of this privacy policy. If you do not agree to any terms of this policy, then you may not access the website or use any services.

You can review the most current version of the Privacy Policy at any time on this page. We reserve the right to update, change or replace any part of these terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Types of personal data we collect

Examples of such personal data include name, contact details, delivery/billing address, email address and your queries, requests and feedback.

Purpose of collecting your personal data

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, delivery/billing address and email address so as to complete the order transaction. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, exchange or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. With your permission, we may send you emails about our new products and other updates.


We may disclose your personal information if we are required by the law to do so or if you violate our Terms of Service. We will not sell, rent or give away personal data to third parties for commercial purposes without your consent.

Managing, protecting and storing of your personal data

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Your data is stored on a secured Server behind a Firewall. We do not store your Credit Card information on our servers.

However, you will appreciate that it is not for us to perfectly secure your personal data from cyber attacks, such as hacking, spyware and viruses. Accordingly, you will not hold us liable for any unauthorized disclosure, loss or destruction of your personal data arising from such risks.

The Act also requires us not to store personal data longer than necessary. We will cease to retain your personal data when we no longer require such personal data for the purposes we originally notified you of or for any business or legal needs.

Withdrawal of consent

If you change your mind after you opt-in, you may withdraw your consent for the continued collection, use or disclosure of your information, at anytime, by contacting us at

Questions and contact information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, email our Privacy Compliance Team at or call us at +65 6742 2151.

Last updated: 19-May-2016